Effective Date: 1st June 2025
Website: www.valueplusmall.org
Mall Name: Value Plus Mall
1. Introduction
At Value Plus Mall, your privacy is a top priority for us. This Privacy Policy outlines how we collect, use, store, and protect the personal information you provide while visiting our website or interacting with us online.
By using our website, you consent to the practices described in this policy.
2. Information We Collect
We may collect the following types of data:
a. Personal Information
- Full Name
- Email Address
- Phone Number
- Location (if enabled)
- Social media handles (if shared voluntarily)
- Any information submitted via forms (e.g., event registration, newsletter sign-up, contact forms)
b. Non-Personal Information
- Browser type & version
- IP address
- Device type (mobile, tablet, desktop)
- Pages visited and time spent on site
- Referring website or source
3. How We Use Your Information
We may use your information to:
- Respond to inquiries or customer service requests
- Send newsletters, promotional offers, and mall updates (with your consent)
- Improve website performance and user experience
- Process event registrations or bookings
- Monitor security and prevent fraud
- Comply with legal obligations under Nigerian law
4. Cookies and Tracking
We use cookies and similar tracking tools to enhance your experience. Cookies help us:
- Remember your preferences
- Analyse traffic and browsing behaviour
- Show relevant ads or promotions (if any)
You may choose to disable cookies through your browser settings, but this may limit some features of our site.
5. Sharing Your Data
We do not sell, rent, or share your data with third parties for marketing purposes. We may share information:
- With service providers who help us manage the site (e.g., hosting, email providers)
- With mall tenants, only when relevant to a request you’ve made (e.g., event RSVP, job inquiry)
- When required by law or in response to legal processes
All third-party providers are required to maintain the confidentiality of your data.
6. Data Storage and Security
We store your data securely using encryption and password-protected systems. While we take all reasonable precautions, no method of data transmission over the Internet is 100% secure.
You are responsible for keeping your login details (if any) confidential.
7. Your Rights
Under the Nigeria Data Protection Regulation (NDPR), you have the right to:
- Access the personal data we hold about you
- Request correction or deletion of your data
- Withdraw consent for marketing at any time
- Complain with the Nigeria Data Protection Bureau (NDPB)
To exercise your rights, email us at: info@valueplusmall.org
8. Third-Party Websites
Our website may contain links to external websites or social media platforms. We are not responsible for the privacy practices or content of those sites. Please review their policies before providing personal information.
9. Children’s Privacy
Our website is not intended for children under the age of 13. We do not knowingly collect information from minors. If we discover that we have inadvertently collected data from a child, we will delete it immediately.
10. Updates to This Policy
We may update this Privacy Policy from time to time. Changes will be posted on this page and take effect immediately. Please review it periodically to stay informed.
11. Contact Us
If you have questions about this Privacy Policy or how your data is handled, reach out to us:
📧 Email: info@valueplusmall.org
📞 Phone: 08163722165, 08030908678<
📍 Address: 192, Oron Road, Uyo, Akwa Ibom State